biostudies-literatureUnknown10Breen P<h4>Background</h4>Feedback from service users will provide insight into opportunities for improvement so that performance can be optimised. In the context of a formative evaluation referring clinician and patient satisfaction with a teleneurophysiology service was examined during a 20 week pilot period.<h4>Methods</h4>Questionnaire surveys of referring clinicians and patients were conducted.<h4>Results</h4>Fifteen (58%) clinicians responded to the first part of a postal survey which examined their satisfaction with traditional clinical neurophysiology services. Nine (35%) responded to a second part which assessed their experience with the teleneurophysiology service. Teleneurophysiology improved satisfaction with waiting times, availability of results and impact on patient management. TheBMC medical informatics and decision making49https://www.ebi.ac.uk/biostudies/studies/S-EPMC2946265biostudies-literatureFormative evaluation of a telemedicine model for delivering clinical neurophysiology services part II: the referring clinician and patient perspective.PMC2946265Delanty NMurphy KBrowne GReid VFitzsimons MConnolly SBreen PDoherty CMolloy FfalseFormative evaluation of a telemedicine model for delivering clinical neurophysiology services part II: the referring clinician and patient perspective.<h4>Background</h4>Feedback from service users will provide insight into opportunities for improvement so that performance can be optimised. In the context of a formative evaluation referring clinician and patient satisfaction with a teleneurophysiology service was examined during a 20 week pilot period.<h4>Methods</h4>Questionnaire surveys of referring clinicians and patients were conducted.<h4>Results</h4>Fifteen (58%) clinicians responded to the first part of a postal survey which examined their satisfaction with traditional clinical neurophysiology services. Nine (35%) responded to a second part which assessed their experience with the teleneurophysiology service. Teleneurophysiology improved satisfaction with waiting times, availability of results and impact on patient management. The2010-01-01T00:00:00Z2010 Sep2025-05-29T20:25:28.001Z2025-05-29T20:25:28.001ZS-EPMC29462652084331010.1186/1472-6947-10-49