biostudies-literatureConnolly SLU.S. Department of Veterans Affairs66https://www.ebi.ac.uk/biostudies/studies/S-EPMC9207848biostudies-literatureUnknown3(1)<h4>Background</h4>The coronavirus disease 2019 (COVID-19) pandemic dramatically increased the use of telemental health via videoconferencing (TMH-V). While TMH-V has been found to be effective and satisfactory to both patients and providers, little is known regarding factors that influence site-level uptake. We examined facilitators and barriers to TMH-V uptake at higher and lower adoption sites within the US Department of Veterans Affairs (VA).<h4>Methods</h4>We conducted twenty-four semi-structured qualitative interviews at four northeastern VA medical centers (two with higher TMH-V adoption and two with lower adoption). Six interviews were conducted per site (one member of mental health leadership, one facility telehealth coordinator/technician, and four mental health providers per sitImplementation science communicationsFactors influencing uptake of telemental health via videoconferencing at high and low adoption sites within the Department of Veterans Affairs during COVID-19: a qualitative study.PMC9207848VISN 1 CDASullivan JLWeaver KRLindsay JAConnolly SLShimada SLHeyworth LMiller CJfalseFactors influencing uptake of telemental health via videoconferencing at high and low adoption sites within the Department of Veterans Affairs during COVID-19: a qualitative study.<h4>Background</h4>The coronavirus disease 2019 (COVID-19) pandemic dramatically increased the use of telemental health via videoconferencing (TMH-V). While TMH-V has been found to be effective and satisfactory to both patients and providers, little is known regarding factors that influence site-level uptake. We examined facilitators and barriers to TMH-V uptake at higher and lower adoption sites within the US Department of Veterans Affairs (VA).<h4>Methods</h4>We conducted twenty-four semi-structured qualitative interviews at four northeastern VA medical centers (two with higher TMH-V adoption and two with lower adoption). Six interviews were conducted per site (one member of mental health leadership, one facility telehealth coordinator/technician, and four mental health providers per sit2022-01-01T00:00:00Z2022 Jun2025-05-29T22:22:16.248Z2024-11-09T12:48:31.467ZS-EPMC92078483572564210.1186/s43058-022-00318-x