biostudies-literatureUnknown8(3)Leung YW<h4>Background</h4>The negative psychosocial impacts of cancer diagnoses and treatments are well documented. Virtual care has become an essential mode of care delivery during the COVID-19 pandemic, and online support groups (OSGs) have been shown to improve accessibility to psychosocial and supportive care. de Souza Institute offers CancerChatCanada, a therapist-led OSG service where sessions are monitored by an artificial intelligence-based co-facilitator (AICF). The AICF is equipped with a recommender system that uses natural language processing to tailor online resources to patients according to their psychosocial needs.<h4>Objective</h4>We aimed to outline the development protocol and evaluate the AICF on its precision and recall in recommending resources to cancer OSG members.<h4>MethJMIR cancere35893https://www.ebi.ac.uk/biostudies/studies/S-EPMC9377447biostudies-literatureProviding Care Beyond Therapy Sessions With a Natural Language Processing-Based Recommender System That Identifies Cancer Patients Who Experience Psychosocial Challenges and Provides Self-care Support: Pilot Study.PMC9377447Heo RAlie EFrench LChackochan SEsplen MJAlahakoon DHirst GGancarz MAdikari Ade Silva DBender JMishna FLeung YWKacala MGratzer DPark BWong JfalseProviding Care Beyond Therapy Sessions With a Natural Language Processing-Based Recommender System That Identifies Cancer Patients Who Experience Psychosocial Challenges and Provides Self-care Support: Pilot Study.<h4>Background</h4>The negative psychosocial impacts of cancer diagnoses and treatments are well documented. Virtual care has become an essential mode of care delivery during the COVID-19 pandemic, and online support groups (OSGs) have been shown to improve accessibility to psychosocial and supportive care. de Souza Institute offers CancerChatCanada, a therapist-led OSG service where sessions are monitored by an artificial intelligence-based co-facilitator (AICF). The AICF is equipped with a recommender system that uses natural language processing to tailor online resources to patients according to their psychosocial needs.<h4>Objective</h4>We aimed to outline the development protocol and evaluate the AICF on its precision and recall in recommending resources to cancer OSG members.<h4>Meth2022-01-01T00:00:00Z2022 Jul2025-04-19T21:42:54.749Z2024-11-12T21:36:03.761ZS-EPMC93774473590487710.2196/35893