Healthcare Provider Feedback Improves Outpatient E/M Billing and Coding in Otolaryngology Clinics.

ABSTRACT:

Objective

Discrepancies in medical coding can negatively impact institutional revenue and result in accusations of medical fraud. The objective of the present study was to prospectively assess the utility of a dynamic feedback system for otolaryngology providers in improving the coding/billing accuracy of outpatient clinic encounters.

Methods

A billing audit of outpatient clinic visits was performed. Dynamic billing/coding feedback, consisting of a virtual lecture and targeted e-mails, was provided at distinct intervals by the institutional billing and coding department. χ ² was used for categorical data, and the Wilcoxon test was used to compare changes in accuracy over time.

Results

A total of 176 clinic encounters were reviewed. Prior to feedback,

SUBMITTER: Gill AS 

PROVIDER: S-EPMC10046709 | biostudies-literature | 2023 Jan-Mar

REPOSITORIES: biostudies-literature