Characteristics of telemedicine workflows in nursing homes during the COVID-19 pandemic.

ABSTRACT:

Background

The use of telemedicine increased dramatically in nursing homes (NHs) during the COVID-19 pandemic. However, little is known about the actual process of conducting a telemedicine encounter in NHs. The objective of this study was to identify and document the work processes associated with different types of telemedicine encounters conducted in NHs during the COVID-19 pandemic.

Methods

A mixed methods convergent study was utilized. The study was conducted in a convenience sample of two NHs that had newly adopted telemedicine during the COVID-19 pandemic. Participants included NH staff and providers involved in telemedicine encounters conducted in the study NHs. The study involved semi-structured interviews and direct observation of telemedicine encounters and post-e

SUBMITTER: Ford JH 

PROVIDER: S-EPMC10052227 | biostudies-literature | 2023 Mar

REPOSITORIES: biostudies-literature