Consumer preferences for telehealth in Australia: A discrete choice experiment.

ABSTRACT: This study aims to elicit consumer preferences regarding telehealth and face-to-face consultations in Australia. It used a discrete choice experiment, presenting participants with a series of hypothetical choices, and based on their responses, infer what is most important to them. Data were analysed using conditional logit regression and latent class analysis. A total of 1,025 participants completed the survey, considering four different clinical scenarios. Face-to-face contacts were, on average, preferred to either telephone or video services. However, telehealth was identified as an attractive option if it prevents significant travel and can be conducted with a familiar doctor. Participants were strongly driven by cost, particularly greater than $30. Telehealth was least preferred for si

SUBMITTER: Savira F 

PROVIDER: S-EPMC10065297 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature