'You have to have a level of trust': Consumer-described health literacy barriers and enablers to engaging with health care professionals.

ABSTRACT:

Issue addressed

Health literacy - the degree to which people can access, understand and use health information - is essential for shared decision-making and improved health outcomes. Health consumers' ability to engage with health care professionals (HCPs) is influenced by their health literacy capabilities. This research sought to understand health literacy-related barriers and enablers to engage with non-physician HCPs as experienced by consumers.

Methods

A qualitative descriptive approach was undertaken. A semi-structured interview guide was used, incorporating five health literacy domains described in the Health Literacy Questionnaire that related to consumers' engagement with health professionals. Audio- or digitally-recorded interviews were conducted with Australian he

SUBMITTER: Wood H 

PROVIDER: S-EPMC10086825 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature