Health and social care frontline leaders' perceptions of competence management in telemedicine in Finland: An interview study.
Ontology highlight
ABSTRACT: Aim
This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.Background
The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.Methods
The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care (n = 10) in the spring of 2021. The data were analysed by inductive content analysis.Results
The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals' competence in telemedicine.Conclusions
Achieving the goals set for telemedicine requires ensuring that knowledge from leaders is widely disseminated and shared and that staff are adequately trained. The results can be utilized in the practical work of other telemedicine and in the development of their operations.Implications for nursing management
Managing competence in telemedicine requires from the leaders an encouraging attitude and improved personal interactions in the work community.
SUBMITTER: Myllymaki S
PROVIDER: S-EPMC10087294 | biostudies-literature | 2022 Oct
REPOSITORIES: biostudies-literature
Publications
Health and social care frontline leaders' perceptions of competence management in telemedicine in Finland: An interview study.
Myllymäki Suvi S Laukka Elina E Kanste Outi O
Journal of nursing management 20220802 7
<h4>Aim</h4>This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.<h4>Background</h4>The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.<h4>Methods</h4>The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care an ...[more]
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Project description:BackgroundAround the world, over half of the global population experiences noncommunicable diseases, resulting in premature death. Health care providers (HCPs) can deliver medical treatment from a distance by using digital advancements such as telemedicine. However, there is a limited understanding of the difficulties and opportunities of implementing telemedicine solutions in different socioeconomic and cultural environments, including Kuwait.ObjectiveThe purpose of this study is to (1) examine the obstacles and benefits of telemedicine in the context of diabetes treatment and management, as perceived by both HCPs and patients with diabetes; (2) investigate the nonfunctional requirements for telemedicine applications used in diabetes care and management; and (3) provide suggestions to enhance the integration and adoption of telemedicine in Kuwait's health care system for diabetes care and management.MethodsThe research used a qualitative and exploratory design, with semistructured interviews as the main data collection method. Participants were recruited on the internet through social media platforms due to the COVID-19 pandemic. The results were analyzed using thematic analysis and the Framework Method. The "diffusion of innovation" model was used as a perspective to interpret the findings.ResultsA total of 20 participants were included in this study-10 HCPs and 10 patients with diabetes-all of whom supported telemedicine. The HCPs reported that many diabetes cases could be managed through telemedicine, with only a few requiring in-person visits. Patients with diabetes noted the convenience and time-saving aspect of telemedicine. Both groups recommended the creation of a secure and user-friendly telemedicine system similar to popular social media platforms. Additionally, participants emphasized the importance of telemedicine during the pandemic as a way to prioritize patient safety.ConclusionsThe results of this study provide valuable insights into the needs and preferences of both HCPs and patients with diabetes in a resource-rich country like Kuwait to embrace telemedicine. The COVID-19 pandemic has changed the way medical care is provided and has pushed both groups to consider digital solutions for ongoing diabetes management and treatment.
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