The hospital care experiences of older patients compared to younger patients.

ABSTRACT:

Background

Hospitals may provide less positive patient experiences for older than younger patients.

Methods

We used 2019 HCAHPS data from 4358 hospitals to compare patient-mix adjusted HCAHPS Survey scores for 19 experience of care items for patients ages 75+ versus 55-74 years and tested for interactions of age group with patient and hospital characteristics. We contrasted the age patterns observed for inpatient experiences with those among respondents to the 2019 Medicare CAHPS (MCAHPS) Survey of overall experience.

Results

Patients 75+ years (31% of all HCAHPS respondents) reported less-positive experiences than those 55-74 (46% of respondents) for 18 of 19 substantive HCAHPS items (mean difference -3.3% points). Age differences in HCAHPS top-box scores were large

SUBMITTER: Elliott MN 

PROVIDER: S-EPMC10087850 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature