Conflict resolution styles and skills and variation among medical students.

ABSTRACT:

Background

Conflict is inevitable on healthcare teams, yet few professional school curricula teach or assess conflict resolution skills. Little is known about the variation in conflict resolution styles across medical students and how these styles might impact conflict resolution skills.

Methods

This is a prospective, single blinded, group randomized quasi experimental trial to assess the impact of knowing one's own conflict resolution style on conflict resolution skills in a simulated encounter. Graduating medical students completed a mandatory conflict resolution session with standardized patients acting as nurses during a transition to residency course. Coaches reviewed videotapes of the simulation, focusing on students' skills with negotiation and emotional intelligence.

SUBMITTER: Gunasingha RMKD 

PROVIDER: S-EPMC10103535 | biostudies-literature | 2023 Apr

REPOSITORIES: biostudies-literature