Patients as Feedback Providers: Exploring Medical Students' Credibility Judgments.

ABSTRACT:

Introduction

Patient feedback is becoming ever more important in medical education. Whether students engage with feedback is partly determined by how credible they think the feedback provider is. Despite its importance for feedback engagement, little is known about how medical students judge the credibility of patients. The purpose of this study was therefore to explore how medical students make credibility judgments regarding patients as feedback providers.

Methods

This qualitative study builds upon McCroskey's conceptualization of credibility as a three-dimensional construct comprising: competence, trustworthiness, and goodwill. Since credibility judgments are shaped by the context, we studied students' credibility judgments in both a clinical and non-clinical context. Med

SUBMITTER: Eijkelboom MCL 

PROVIDER: S-EPMC10103723 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature