Exploring the views of low-acuity emergency department consulters on an educational intervention and general practitioner appointment service: a qualitative study in Berlin, Germany.

ABSTRACT:

Objectives

Low-acuity patients presenting to emergency departments (EDs) frequently have unmet ambulatory care needs. This qualitative study explores the patients' views of an intervention aimed at education about care options and promoting primary care (PC) attachment.

Design

Qualitative telephone interviews were conducted with a subsample of participants of an interventional pilot study, based on a semi-structured interview guide. The data were analysed through qualitative content analysis.

Setting

The study was carried out in three EDs in the city centre of Berlin, Germany.

Participants

Thirty-two low-acuity ED consulters with no connection to a general practitioner (GP) who had participated in the pilot study were interviewed; (f/m: 15/17; mean age: 32.9 ye

SUBMITTER: Kumpel L 

PROVIDER: S-EPMC10124305 | biostudies-literature | 2023 Apr

REPOSITORIES: biostudies-literature