General Practices' Experiences With Patients' Web-Based Access to Medical Records: Survey Study.

ABSTRACT:

Background

Patients' web-based access to their medical records is expected to promote their role and responsibility in managing their own health and treatments and supporting shared decision-making. As of July 2020, general practices in the Netherlands are legally obliged to provide their patients access to their electronic medical records. Web-based access provision is facilitated and stimulated through a national support program named OPEN.

Objective

We aimed to investigate general practice staff experiences with providing web-based access; investigate its impact on patient consultations, administrative actions, and patient inquiries; and investigate how it affects routine general practice workflow processes.

Methods

In October 2021, a total of 3813 general practice

SUBMITTER: Keuper J 

PROVIDER: S-EPMC10131748 | biostudies-literature | 2023 Apr

REPOSITORIES: biostudies-literature