Usability Testing of a Web-Based Empathy Training Portal: Mixed Methods Study.

ABSTRACT:

Background

The prepandemic period saw a rise in web-based teaching. However, web-based tools for teaching the essential clinical skill of cognitive empathy (also known as perspective taking) remain limited. More of these tools are needed and require testing for ease of use and understanding by students.

Objective

This study aimed to evaluate the usability of the In Your Shoes web-based empathy training portal application for students using quantitative and qualitative methods.

Methods

This 3-phase formative usability study used a mixed methods design. In mid-2021, we conducted a remote observation of student participants interacting with our portal application. Their qualitative reflections were captured, followed by data analysis and iterative design refinements of t

SUBMITTER: Lobchuk M 

PROVIDER: S-EPMC10131903 | biostudies-literature | 2023 Apr

REPOSITORIES: biostudies-literature