Patient Experiences With Virtual Care During the COVID-19 Pandemic: Phenomenological Focus Group Study.

ABSTRACT:

Background

Virtual care has expanded during the COVID-19 pandemic and enabled greater access and continuity of care for many patients. From a patient-oriented research perspective, understanding the patient experience with virtual care appointments is an important first step in identifying ways to better support patient use and satisfaction.

Objective

The purpose of this qualitative study was (1) to explore patients' experiences and perspectives with the adoption and use of virtual care during COVID-19 in Newfoundland and Labrador, Canada, and (2) identify the education and informational needs of patients to inform future strategies for supporting patient use of virtual care.

Methods

Using a phenomenological approach, we conducted a focus group interview with a purpos

SUBMITTER: Curran VR 

PROVIDER: S-EPMC10154021 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature