An evaluation of satisfaction with emergency department care in children and adolescents with mental health concerns.

ABSTRACT:

Objectives

We hypothesized that an association exists between satisfaction with ED mental health care delivery and patient and system characteristics. Primary: To evaluate overall satisfaction with ED mental health care delivery. Secondary: To explore aspects of ED mental health care delivery associated with general satisfaction, and patient and ED visit characteristic associated with total satisfaction scores and reported care experience themes.

Methods

We enrolled patients < 18 years of age presenting with a mental health concern between February 1, 2020 and January 31, 2021, to two pediatric EDs in Alberta, Canada. Satisfaction data were collected using the Service Satisfaction Scale, a measure of global satisfaction with mental health services. Association of general sat

SUBMITTER: Lategan C 

PROVIDER: S-EPMC10155139 | biostudies-literature | 2023 Jun

REPOSITORIES: biostudies-literature