Evaluating Conversational Agents for Mental Health: Scoping Review of Outcomes and Outcome Measurement Instruments.

ABSTRACT:

Background

Rapid proliferation of mental health interventions delivered through conversational agents (CAs) calls for high-quality evidence to support their implementation and adoption. Selecting appropriate outcomes, instruments for measuring outcomes, and assessment methods are crucial for ensuring that interventions are evaluated effectively and with a high level of quality.

Objective

We aimed to identify the types of outcomes, outcome measurement instruments, and assessment methods used to assess the clinical, user experience, and technical outcomes in studies that evaluated the effectiveness of CA interventions for mental health.

Methods

We undertook a scoping review of the relevant literature to review the types of outcomes, outcome measurement instruments, and

SUBMITTER: Jabir AI 

PROVIDER: S-EPMC10157460 | biostudies-literature | 2023 Apr

REPOSITORIES: biostudies-literature