"A disembodied voice over the telephone": a qualitative study of healthcare practitioners' experiences in geriatric medicine.

ABSTRACT:

Objectives

This study explored the experience of delivering care remotely among practitioners in a UK geriatric medicine clinic.

Methods

Nine semi-structured interviews were conducted with consultants (n = 5), nurses (n = 2), a speech and language and an occupational therapist, and thematically analysed.

Results

Four themes developed; Challenges of remote consultations; Perceived advantages of remote consultations; Disruption of involvement of family members; Impact on care staff. Participants felt that rapport and trust had been more feasible to develop remotely than they had anticipated, although this was more challenging for new patients and those with cognitive or sensory impairments. While practitioners identified advantages of remote consultations, including inv

SUBMITTER: Brown F 

PROVIDER: S-EPMC10159677 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature