An observational study of the cause and frequency of prescription rework in community pharmacies.

ABSTRACT:

Background

When prescriptions are being processed in pharmacies, 'rework' is a phenomenon where an activity occurs that requires the return to a prior procedural step in the process for correction. To date, little is known regarding rework prevalence in community pharmacies or how this might be minimised.

Aim

To evaluate the cause and frequency of prescription rework in community pharmacies.

Method

A list of reworks was designed for community pharmacists to self-record prescription rework instances and causes in their workplace across a two-week period. Community pharmacists in Ireland were recruited via convenience sampling and snowballing. Descriptive statistics were used to assess rework frequency according to the various causes, as well as the pharmacist and pharm

SUBMITTER: Olden F 

PROVIDER: S-EPMC10169171 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature