Feasibility and acceptability of involving bilingual community navigators to improve access to health and social care services in general practice setting of Australia.

ABSTRACT:

Background

Patients from culturally and linguistically diverse (CALD) backgrounds often face difficulties in accessing health and social care services. This study explored the feasibility and acceptability of involving community health workers (CHWs) as bilingual community navigators (BCNs) in general practice setting, to help patients from CALD backgrounds access health and social care services in Australia.

Methods

This research was conducted in two general practices in Sydney where most patients are from specific CALD backgrounds (Chinese in one practice and Samoan in other). Three CHWs trained as BCNs were placed in these practices to help patients access health and social care service. A mixed-method design was followed to explore the feasibility and acceptability of th

SUBMITTER: Mistry SK 

PROVIDER: S-EPMC10174608 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature