Access to General Practitioners during the COVID-19 pandemic in Portugal-A survey study of patient experiences in an urban setting.

ABSTRACT:

Background

In 2020, Portugal had high levels of unmet health care needs. Primary Care was reported as the main source of unmet needs.

Objectives

To describe face-to-face and remote access to GPs in Portugal during the COVID-19 pandemic. To discover patient experiences and attitudes to access to care. To identify determinants of access to care.

Methods

A survey of a random sample of 4,286 adults registered in a group of Family Practices was conducted in 2021. Paper questionnaires were sent by post to patients who had no e-mail address registered with the practice. Patients with an e-mail address were sent a link to an online questionnaire. Outcomes were reported waiting times for face-to-face and remote contacts with GPs, dichotomized to ascertain compliance with stand

SUBMITTER: Granja M 

PROVIDER: S-EPMC10204959 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature