Examining Patient Engagement in Chatbot Development Approaches for Healthy Lifestyle and Mental Wellness Interventions: Scoping Review.

ABSTRACT:

Background

Chatbots are growing in popularity as they offer a range of potential benefits to end users and service providers.

Objective

Our scoping review aimed to explore studies that used 2-way chatbots to support healthy eating, physical activity, and mental wellness interventions. Our objectives were to report the nontechnical (eg, unrelated to software development) approaches for chatbot development and to examine the level of patient engagement in these reported approaches.

Methods

Our team conducted a scoping review following the framework proposed by Arksey and O'Malley. Nine electronic databases were searched in July 2022. Studies were selected based on our inclusion and exclusion criteria. Data were then extracted and patient involvement was assessed.

Res

SUBMITTER: Sadasivan C 

PROVIDER: S-EPMC10242458 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature