Mental Health Client Experiences of Telehealth in Aotearoa New Zealand During the COVID-19 Pandemic: Lessons and Implications.

ABSTRACT:

Background

The COVID-19 pandemic and consequent lockdowns disrupted mental health service delivery worldwide, accelerating the adoption of telehealth services to provide care continuity. Telehealth-based research largely highlights the value of this service delivery method for a range of mental health conditions. However, only limited research exists exploring client perspectives of mental health services delivered via telehealth during the pandemic.

Objective

This study aimed to increase understanding of the perspectives of mental health clients around services provided via telehealth over the 2020 COVID-19 lockdown in Aotearoa New Zealand.

Methods

Interpretive description methodology underpinned this qualitative inquiry. Semistructured interviews were conducted with

SUBMITTER: Officer TN 

PROVIDER: S-EPMC10257105 | biostudies-literature | 2023 May

REPOSITORIES: biostudies-literature