Situation awareness of emergency response centre personnel during chemical incidents: an interview study in a Swedish context.

ABSTRACT:

Objectives

If a chemical incident occurs, the emergency response centre (ERC) personnel are the first that are notified. They need to quickly attain situation awareness, based on the information from the caller, in order to dispatch the correct emergency units. The aim of this study is to examine the situation awareness of the personnel working at ERCs-how they perceive, comprehend, project and act during chemical incidents.

Methods

Semi-structured individual interviews with 12 participants from the Swedish ERCs were performed. The interviews were analysed with qualitative content analysis.

Results

Three categories of responses were identified. Responses focused on the complexity of identifying chemical incidents, the importance of ensuring the safety of citizens and

SUBMITTER: Karlsson S 

PROVIDER: S-EPMC10277125 | biostudies-literature | 2023 Jun

REPOSITORIES: biostudies-literature