What can we learn from experiences in general practice during the COVID-19 pandemic? A qualitative study.

ABSTRACT:

Background

Experiences with organizational changes in daytime general practices and out-of-hours (OOH) services during the COVID-19 pandemic may help to address the challenges in general practice care that were already a concern before the crisis. This study aimed to describe these experiences and the potential usefulness of the organizational changes for future general practice care and any future pandemics.

Methods

Semi-structured interviews were performed among 11 directors of OOH services, and 19 (locum) general practitioners (GPs) or practice managers, who were purposively sampled. Video or telephone interviews were performed in two rounds: between November 2020 and January 2021 and between May 2021 and August 2021. The data were analyzed using thematic analysis methods

SUBMITTER: Rijpkema C 

PROVIDER: S-EPMC10294327 | biostudies-literature | 2023 Jun

REPOSITORIES: biostudies-literature