The diversity of providers' and consumers' views of virtual versus inpatient care provision: a qualitative study.

ABSTRACT:

Background

A broad-based international shift to virtual care models over recent years has accelerated following COVID-19. Although there are increasing numbers of studies and reviews, less is known about clinicians' and consumers' perspectives concerning virtual modes in contrast to inpatient modes of delivery.

Methods

We conducted a mixed-methods study in late 2021 examining consumers' and providers' expectations of and perspectives on virtual care in the context of a new facility planned for the north-western suburbs of Sydney, Australia. Data were collected via a series of workshops, and a demographic survey. Recorded qualitative text data were analysed thematically, and surveys were analysed using SPSS v22.

Results

Across 12 workshops, 33 consumers and 49 provider

SUBMITTER: Clay-Williams R 

PROVIDER: S-EPMC10318821 | biostudies-literature | 2023 Jul

REPOSITORIES: biostudies-literature