Health professionals' experiences of rapport during telehealth encounters in community palliative care: An interpretive description study.

ABSTRACT:

Background

Despite the reported importance of rapport, there are knowledge gaps in the ways rapport is developed and experienced by health professionals during telehealth calls in palliative care.

Aim

To gain an understanding about developing rapport during telehealth calls by exploring the experiences of health professionals in community palliative care.

Design

A qualitative Interpretive Description study was conducted with semi-structured interviews and focus groups between November 2020 and May 2021. Data was audio recorded, transcribed, and analysed using Reflexive thematic analysis. A COREQ checklist was completed.

Setting/participants

Thirty-one palliative care professionals who had participated in telehealth calls were recruited from four hospice locatio

SUBMITTER: English W 

PROVIDER: S-EPMC10320708 | biostudies-literature | 2023 Jul

REPOSITORIES: biostudies-literature