Mixed methods evaluation of pediatric telehealth equity for patients/families who communicate in languages other than English.

ABSTRACT:

Background

Emerging research demonstrates telehealth disparities for patients who communicate in languages other than English. A better understanding of pediatric telehealth use with families who communicate in languages other than English is needed to inform interventions to promote telehealth equity.

Methods

We conducted a mixed methods study of telehealth care in a children's hospital health system using electronic health record data for outpatient video telehealth encounters from April 2020 to July 2021 and qualitative interviews with clinical staff and Spanish-speaking parents of telehealth patients.

Results

The 16-month study period included 102,387 telehealth encounters; 5% of which were encounters in languages other than English. 83% of languages other than En

SUBMITTER: DeCamp LR 

PROVIDER: S-EPMC10364007 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature