Putting ChatGPT's Medical Advice to the (Turing) Test: Survey Study.

ABSTRACT:

Background

Chatbots are being piloted to draft responses to patient questions, but patients' ability to distinguish between provider and chatbot responses and patients' trust in chatbots' functions are not well established.

Objective

This study aimed to assess the feasibility of using ChatGPT (Chat Generative Pre-trained Transformer) or a similar artificial intelligence-based chatbot for patient-provider communication.

Methods

A survey study was conducted in January 2023. Ten representative, nonadministrative patient-provider interactions were extracted from the electronic health record. Patients' questions were entered into ChatGPT with a request for the chatbot to respond using approximately the same word count as the human provider's response. In the survey, each p

SUBMITTER: Nov O 

PROVIDER: S-EPMC10366957 | biostudies-literature | 2023 Jul

REPOSITORIES: biostudies-literature