Involvement of service user representatives on a healthcare organizational level at Norwegian Healthy Life Centres: A qualitative study exploring health professionals' experiences.

ABSTRACT:

Background

The involvement of service user representatives in planning, delivering, and evaluating health care services is regarded as essential in Healthy Life Centres (HLCs) to ensure high-quality services. However, information on how HLC-professionals involve service user representatives at a healthcare organizational level at HLCs remains sparse.

Objective

To explore HLC professionals' experiences involving service user representatives in planning, delivering, and evaluating the HLC services.

Methods

Five qualitative semi-structured focus group interviews with 27 health professionals from 27 Norwegian HLCs were conducted. Data were analysed using systematic text condensation.

Results

The involvement of service user representatives at the HLCs varied from we

SUBMITTER: Sagsveen E 

PROVIDER: S-EPMC10399866 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature