Designing a video consultation area for hybrid care delivery: the Garden Room with a view.

ABSTRACT:

Introduction

Accelerated by the coronavirus pandemic, the healthcare landscape is rapidly evolving, with a shift towards hybrid care models combining in-person and online care. To support this shift, the Radboudumc, an academic hospital in the Netherlands, decided to redesign an existing space facilitating the conduction of video consultations.

Method

The design process involved participation of end-users to ensure that the physical space met their needs. The look and feel of the area was based on evidence-based design guidelines. Two prototype setups were built and tested, and the feedback informed the final design of the Garden Room.

Results

Identified end-user needs were divided into 3 major categories entailing consultation room setup, optimal use of technology an

SUBMITTER: Smits M 

PROVIDER: S-EPMC10411545 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature