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What should I say? Testing ways to reduce fear and increase disclosure of incivility in reference checks.


ABSTRACT: We utilize signaling theory as a foundation for testing ways to decrease reference providers' fear of adverse consequences and increase disclosure of workplace incivility in reference checks. We focus on three reminders-commonly recommended by practitioners-that may be sent to reference providers in the instructions prior to the reference check: reminders of applicant consent, qualified privilege, and confidentiality. 420 supervisors were recruited via Prolific.co to complete a hypothetical reference check for the employee with whom they least like to work. Participants were randomly assigned to one of eight conditions in a two (applicant consent reminder: yes/no) X two (qualified privilege reminder: yes/no) X two (confidentiality reminder: yes/no) between-subjects design. Instructions bef

SUBMITTER: Walsh BM 

PROVIDER: S-EPMC10426956 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature