Crossing boundaries in the delivery of healthcare - a qualitative study of an eHealth intervention in relation to boundary object theory.

ABSTRACT: With the increasing trend of digitalisation in the health sector, eHealth is being deployed to facilitate interaction between health professionals and service users without physical contact or close proximity. It became prominent during the COVID-19 era when mobility for physical meetings was restricted. Focusing on a video-supported digital toolkit, REACT-NOR, this study explored the experiences of caregivers and supporters in relation to the notion of boundary object. In-depth semi-structured interviews were conducted with 10 supporters and 11 caregivers to gather first-hand experience on the use of the digital tool. It emerged from the study that the use of REACT-NOR made a huge difference for the involved parties by bridging the knowledge gap between supporters and caregivers. The use

SUBMITTER: Saidi T 

PROVIDER: S-EPMC10474790 | biostudies-literature | 2023 Jan-Dec

REPOSITORIES: biostudies-literature