Patient satisfaction with mental and physical health services: Findings from a UK-wide online survey.

ABSTRACT: Introduction - Despite extensive debate surrounding mental health services in the UK, there is little empirical evidence regarding the views of those who use them. We therefore used data collected as part of a wider survey to examine satisfaction amongst those seeking treatment from mental and physical health services. Methods - An online survey designed with input from people with experience of mental illness was used to measure satisfaction with NHS mental and physical health services at first contact and in the previous 12 months. Results - A total of 2187 people responded. During the 12 months prior to the survey, 526 respondents had sought mental health care and 1379 had sought physical health care. Participants were significantly more satisfied with their most re

SUBMITTER: Kirkham EJ 

PROVIDER: S-EPMC10480769 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature