Involving patients and caregivers to develop items for a new patient-reported experience measure for older adults attending the emergency department. Findings from a nominal group technique study.

ABSTRACT:

Context

Patient experience is an important component of high-quality care and is linked to improved clinical outcomes across a range of different conditions. Patient-reported experience measures (PREMs) are psychometrically validated instruments designed to identify where strengths and vulnerabilities in care exist. Currently, there is no validated instrument available to measure patient experience among people aged over 65 years attending the emergency department (ED).

Objective

This paper aims to describe the process of generating, refining and prioritising candidate items for inclusion in a new PREM measuring older adults' experiences in ED (PREM-ED 65).

Design

One hundred and thirty-six draft items were generated via a systematic review, interviews with patients a

SUBMITTER: Graham B 

PROVIDER: S-EPMC10485325 | biostudies-literature | 2023 Oct

REPOSITORIES: biostudies-literature