Rural patient and provider perceptions of telehealth implemented during the COVID-19 pandemic.

ABSTRACT:

Background

Understanding perceptions of telehealth  implementation from patients and providers can improve the utility and sustainability of these programs, particularly in under-resourced rural settings. The purpose of this study was to evaluate both patient and provider perceptions of telehealth visits in a large rural healthcare system during the COVID-19 pandemic. To promote sustainability of telehealth approaches, we also assessed whether the percentage of missed appointments differed between in-person and telehealth visits.

Methods

Using anonymous surveys, we evaluated patient preferences and satisfaction with telehealth visits from November 2020 -March 2021 and assessed perceptions of telehealth efficiency and value among rural providers from September-October 2020. W

SUBMITTER: Klee D 

PROVIDER: S-EPMC10496200 | biostudies-literature | 2023 Sep

REPOSITORIES: biostudies-literature