Evaluation Strategies for Understanding Experiences With Virtual Care in Canada: Mixed Methods Study.

ABSTRACT:

Background

Virtual care was rapidly integrated into pediatric health services during the COVID-19 pandemic. While virtual care offers many benefits, it is necessary to better understand the experiences of those who receive, deliver, and coordinate virtual care in order to support sustainable, high-quality, and patient-centered health care. To date, methods implemented to evaluate users' experiences of virtual care have been highly variable, making comparison and data synthesis difficult.

Objective

This study aims to describe evaluation strategies currently used to understand personal experiences with pediatric virtual care in Canada.

Methods

In this mixed methods environmental scan, we first distributed a web-based questionnaire to clinical, research, and operational

SUBMITTER: Vanderhout S 

PROVIDER: S-EPMC10500354 | biostudies-literature | 2023 Aug

REPOSITORIES: biostudies-literature