Racial, Ethnic, and Socioeconomic Differences in Primary Care No-Show Risk with Telemedicine During the COVID-19 Pandemic.

ABSTRACT:

Background

The coronavirus 2019 (COVID-19) pandemic resulted in rapid implementation of telemedicine. Little is known about the impact of telemedicine on both no-show rates and healthcare disparities on the general primary care population during the pandemic.

Objective

To compare no-show rates between telemedicine and office visits in the primary care setting, while controlling for the burden of COVID-19 cases, with focus on underserved populations.

Design

Retrospective cohort study.

Setting

Multi-center urban network of primary care clinics between April 2021 and December 2021.

Participants

A total of 311,517 completed primary care physician visits across 164,647 patients.

Main measures

The primary outcome was risk ratio of no-show incidences (i.

SUBMITTER: Shah DA 

PROVIDER: S-EPMC10506986 | biostudies-literature | 2023 Sep

REPOSITORIES: biostudies-literature