How is return on investment from quality improvement programmes conceptualised by mental healthcare leaders and why: a qualitative study.

ABSTRACT:

Background

Return on Investment (ROI), whereby the ratio of costs to benefits is assessed, is encouraged in-order to justify the value of Quality Improvement (QI) programmes. We previously performed a literature review to develop a ROI conceptual framework for QI programmes. We concluded that, QI-ROI is conceptualised as any monetary and non-monetary benefit. In the current study, we explored if this finding is shared by mental healthcare leaders. We also investigated the stability of this conceptualisation against influencing factors and potential for disinvestment.

Methods

We performed qualitative interviews with leaders in an NHS mental health organisation. There were 16 participants: nine board members and seven senior leaders. The interviews were held online via Microso

SUBMITTER: Thusini S 

PROVIDER: S-EPMC10510269 | biostudies-literature | 2023 Sep

REPOSITORIES: biostudies-literature