How has COVID-19 affected the work environment of delivery workers?: An interpretative phenomenological analysis.

ABSTRACT: The COVID-19 pandemic has sparked a rapid worldwide increase in the utilization of delivery services. This study delves into the experiences of delivery workers as one of the activley developed industries during the COVID-19 pandemic in South Korea and sheds light on the effects of the pandemic on their working conditions. Through in-depth interviews with 10 Korean delivery workers, data analysis employed the hermeneutic phenomenology research method developed by Van Manen. The findings indicate a substantial rise in income levels and a positive societal perception of delivery labor post-COVID-19. The pandemic also attracted many new workers to the industry due to low entry barriers and work flexibility. However, challenges persisted as delivery workers grappled with an uncertain legal sta

SUBMITTER: Pyo J 

PROVIDER: S-EPMC10513220 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature