Impact of eConsults on Clinical Care in Primary Care: A Cross-Sectional Analysis of Primary Care Provider Behavior.

ABSTRACT:

Introduction/objectives

Asynchronous electronic consultations (eConsults) support primary care providers (PCPs) by providing rapid specialist feedback and improve medically underserved patients' access to care.

Methods

This cross-sectional study assessed all eConsults requested over a one-year period at a multi-site federally qualified health center in Texas. We analyzed eConsult content and quality and conducted chart reviews for a randomly selected subsample (n = 100) to determine whether PCPs implemented specialists' recommendations within 90 days. Semi-structured interviews with PCPs assessed their ability and willingness to follow recommendations.

Results

There were 367 eConsults submitted by 25 PCPs across 15 adult medical and surgical specialties. Of the 100 ch

SUBMITTER: Bifulco L 

PROVIDER: S-EPMC10524039 | biostudies-literature | 2023 Jan-Dec

REPOSITORIES: biostudies-literature