The impact of hospital command centre on patient flow and data quality: findings from the UK National Health Service.

ABSTRACT: In the last 6 years, hospitals in developed countries have been trialling the use of command centres for improving organizational efficiency and patient care. However, the impact of these command centres has not been systematically studied in the past. It is a retrospective population-based study. Participants were patients who visited the Bradford Royal Infirmary hospital, Accident and Emergency (A&E) Department, between 1 January 2018 and 31 August 2021. Outcomes were patient flow (measured as A&E waiting time, length of stay, and clinician seen time) and data quality (measured by the proportion of missing treatment and assessment dates and valid transition between A&E care stages). Interrupted time-series segmented regression and process mining were used for analysis. A&E transition tim

SUBMITTER: Mebrahtu TF 

PROVIDER: S-EPMC10566538 | biostudies-literature | 2023 Oct

REPOSITORIES: biostudies-literature