A qualitative investigation of uninsured patient and primary care provider perspectives on specialty care eConsults.

ABSTRACT:

Background

Uninsured and underinsured patients face specialty care access disparities that prevent them from obtaining the care they need and negatively impact their health and well-being. We aimed to understand how making specialty care electronic consultations (eConsults) available at a multi-site Federally Qualified Health Center (FQHC) in central Texas affected uninsured patients' care-seeking experiences and impacted their ability to receive the needed care.

Methods

We used concepts from Ecological Systems Theory to examine individual, interpersonal, organization-level, social, and health policy environment factors that impacted patients' access to specialty care and the use of eConsults. We conducted thematic analysis of semi-structured, qualitative interviews with pat

SUBMITTER: Bifulco L 

PROVIDER: S-EPMC10589958 | biostudies-literature | 2023 Oct

REPOSITORIES: biostudies-literature