Construction and validation of a competency model for hospital operation assistant of public hospitals in China: a cross‑sectional study.

ABSTRACT:

Background

Hospital operation assistant (HOA) plays an important role in promoting the operation effectiveness and efficiency of hospital. China, as a resource-poor country, urgently needs to train HOA talent. The purpose of this study is to construct and validate a competency model for HOA, which can be used as a tool to select and train HOAs.

Methods

Basic competency items were first constructed through literature review combined with the job analysis of HOA. Then, a questionnaire survey conducted on more than 300 hospital operation management-related staff was used to assess the importance of competency items. Exploratory factor analysis, structural equation model and second-order confirmatory factor analysis were used to construct and validate the competency model of HOA

SUBMITTER: Gao J 

PROVIDER: S-EPMC10594754 | biostudies-literature | 2023 Oct

REPOSITORIES: biostudies-literature