Behavioural economic interventions to reduce health care appointment non-attendance: a systematic review and meta-analysis.

ABSTRACT:

Background

Appointment non-attendance - often referred to as "missed appointments", "patient no-show", or "did not attend (DNA)" - causes volatility in health systems around the world. Of the different approaches that can be adopted to reduce patient non-attendance, behavioural economics-oriented mechanisms (i.e., psychological, cognitive, emotional, and social factors that may impact individual decisions) are reasoned to be better suited in such contexts - where the need is to persuade, nudge, and/ or incentivize patients to honour their scheduled appointment. The aim of this systematic literature review is to identify and summarize the published evidence on the use and effectiveness of behavioural economic interventions to reduce no-shows for health care appointments.

Methods<

SUBMITTER: Werner K 

PROVIDER: S-EPMC10594857 | biostudies-literature | 2023 Oct

REPOSITORIES: biostudies-literature