Medicine information helpline after hospitalization-a randomized trial: Impact on patient satisfaction, patient concerns about medicines and clinical outcome on patient safety.

ABSTRACT:

Background and aim

Hospitalization often leads to changes in patients' medicine which challenges a safe medication use after discharge. Medicine information helplines (MIHs) can be valuable for patients in overcoming these challenges. This study evaluates patient satisfaction with a newly established Danish hospital-based MIH for discharged patients. The MIH is operated by experienced pharmacists and a pharmacy technician, and the study explores how the service affects the patient's concerns and perception of safety in relation to their medication, followed by an assessment of the clinical impact of MIH on patient safety.

Method

A randomized controlled study design was used in the present study. The study was registered at clinicaltrials.gov with the identification number NC

SUBMITTER: Fjære KW 

PROVIDER: S-EPMC10602279 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature