Will the Doctor "See" You Now? The Development and Implementation of a Targeted Telemedicine System for Primary Care.

ABSTRACT:

Objectives

The coronavirus disease 2019 (COVID-19) pandemic led to a rapid adoption of telehealth. For underserved populations lacking internet access, telemedicine was accomplished by phone rather than an audio-video connection. The latter is presumed a more effective form and better approximation of an in-person visit. We sought to provide a telehealth platform to overcome barriers for underserved groups to hold video visits with their health care providers and evaluate differences between the two telehealth modalities as assessed by physicians and patients.

Methods

We designed a simplified tablet solution for video visits and piloted its use among patients who otherwise would have been completing audio-only visits. Patients consented to participation and were randomized i

SUBMITTER: Epstein JA 

PROVIDER: S-EPMC10610031 | biostudies-literature | 2023 Jul

REPOSITORIES: biostudies-literature