Evaluation of lay health workers on quality of care in the inpatient setting.

ABSTRACT:

Aims

To evaluate the impact of a lay health worker support role in the inpatient setting.

Background

Healthcare systems are facing critical nursing and nurse assistant staffing shortages. These disciplines can be challenging to recruit and retain, leading healthcare leaders to identify innovative staffing models. Whereas lay health workers have been used in the community and low-income setting, there is scant evidence of their use in the inpatient setting. We implemented a lay health worker role, called Patient Attendant Service Aides (PASAs), on two medical/surgical units at a community hospital.

Methods

A pre/post-implementation design was used for this study. An online survey was provided to nurses, nursing assistants, and PASAs on the two medical/surgical units to

SUBMITTER: Basnight R 

PROVIDER: S-EPMC10619767 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature