How is enrollees' trust in health insurers associated with choosing health insurance?

ABSTRACT: In a healthcare system based on managed competition, health insurers are intended to be the prudent buyers of care on behalf of their enrollees. Equally, citizens are expected to be critical consumers when choosing a health insurance policy. The choice of a health insurance policy may be related to trust in the health insurer, as enrollees must believe that the health insurer will make the right choices for them when it comes to purchasing care. This study aims to investigate how enrollees' trust in health insurers is associated with their choice of a health insurance policy in the Netherlands. We will focus on the switching behaviour of enrollees and the choice of a policy with restrictive conditions. In February 2022, a questionnaire was sent to a representative sample regarding gender a

SUBMITTER: van der Hulst FJP 

PROVIDER: S-EPMC10621964 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature