Emergency department performance assessment using administrative data: A managerial framework.

ABSTRACT: Administrative data play an important role in performance monitoring of healthcare providers. Nonetheless, little attention has been given so far to the emergency department (ED) evaluation. In addition, most of existing research focuses on a single core ED function, such as treatment or triage, thus providing a limited picture of performance. The goal of this study is to harness the value of routinely produced records proposing a framework for multidimensional performance evaluation of EDs able to support internal decision stakeholders in managing operations. Starting with the overview of administrative data, and the definition of the desired framework's characteristics from the perspective of decision stakeholders, a review of the academic literature on ED performance measures and indica

SUBMITTER: Soldatenkova A 

PROVIDER: S-EPMC10621983 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature